COMMON QUESTIONS

Frequently Asked Questions

Your Comprehensive Resource for Information

A corporate booking tool is an online platform designed to facilitate business travel arrangements, allowing employees to book flights, hotels, and transfers efficiently while adhering to company policies.
The tool is available for all employees who are authorized to make travel bookings on behalf of the company. Access may be restricted based on roles or travel policies.
To book a flight, log in to the corporate booking tool, enter your travel details (departure city, destination, dates, etc.), and browse available flight options. Select your preferred flight and follow the prompts to complete your booking.
Yes, you can change or cancel your flight, but policies may vary depending on the airline and fare type. Please check the specific terms associated with your booking or contact your travel administrator for assistance.
Flight prices are determined by various factors, including demand, time of booking, and airline pricing strategies. The corporate booking tool aims to provide competitive pricing options aligned with your company's travel policy.
To find a hotel, log in to the corporate booking tool and enter your destination and travel dates. You can filter results based on preferences such as price range, star rating, and amenities. Once you find a suitable option, select it and proceed to book.
Many companies have preferred hotel partners that offer negotiated rates and benefits. It’s advisable to check your company’s travel policy for any specific hotel requirements.
Yes, you can usually request special accommodations (such as accessibility features or specific room types) during the booking process or by contacting the hotel directly after confirming your reservation.
Airport transfers can typically be arranged within the corporate booking tool by selecting the transfer option during the booking process. Enter your flight details and choose from available transfer services.
Yes, many corporate booking tools allow you to book transfers for various locations, including hotels, offices, and event venues. Check the available options when making your arrangements.
Payment methods may vary based on company policy. Many companies allow direct billing to the organization’s account, while others may require employees to use personal credit cards and submit reimbursement requests.
Exceeding your travel budget may require additional approvals. Always consult your company’s travel policy and seek pre-approval for expenses that exceed the set limits.
If you experience any issues, you can reach out to your internal travel support team or the customer support hotline provided within the corporate booking tool for immediate assistance.
As a corporate booking platform we addresses carbon emissions by integrating tools that help companies measure, reduce, and offset the environmental impact of business travel. It calculates estimated CO2 emissions for each trip - especially flights - and displays this data in real-time during the booking process.
A Corporate Travel Policy is a set of rules and guidelines that a company creates to manage and control how employees travel for business. These policies ensure that business trips are cost-effective, safe, and in line with company standards.
The Travel Approval Process is the workflow a company uses to review and approve employee travel requests before they are booked. It helps ensure that business trips are necessary, within budget, and aligned with the company’s travel policy.
AI-based recommendations refers to the use of artificial intelligence to suggest the most suitable travel options - flights, hotels, Transfers, Car Rentals, etc. - based on a combination of user behavior, company policies, preferences, and historical data.
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